bujilive Privacy Policy

1 Introduction

This Privacy Policy describes how bujilive ("we", "us", "the platform") collects, uses, stores, and protects the personal information of players and visitors who use bujilive.vip ("the website"). It applies to all services offered on bujilive, including account registration, deposits and withdrawals, gameplay, bonus participation, and customer support interactions.

By registering an account on bujilive or by continuing to use bujilive.vip, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use bujilive.

bujilive is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh place a high level of trust in us when they share their personal and financial information, and we take that responsibility seriously.

2 Data We Collect

bujilive collects personal data in two ways: information you provide directly when you register and use the platform, and information collected automatically when you visit bujilive.vip. Below is a breakdown of the specific data we collect and why.

bujilive does not collect sensitive personal data such as national ID numbers, passport details, or biometric data unless specifically required for identity verification in connection with a large withdrawal or a regulatory compliance request. In such cases, you will be notified in advance.

3 How We Use Your Data

bujilive uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is not listed here without first obtaining your explicit consent.

• To create and manage your bujilive account, including verifying your identity and age at registration.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to maintain accurate transaction records.
• To deliver the games, bonuses, and promotions available on bujilive, including the 200% welcome bonus for new players.
• To send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — via SMS or email.
• To detect and prevent fraud, bonus abuse, money laundering, and other illegal activity on the platform.
• To provide customer support and resolve disputes or complaints raised through live chat or email.
• To analyse platform usage patterns and improve the bujilive experience for all players.
• To comply with applicable legal and regulatory obligations.

4 Data Sharing

bujilive does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment Processors: We share the minimum necessary financial data with bKash, Nagad, Rocket, and Upay to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
• Game Providers: Some games on bujilive are provided by third-party game studios. These providers may receive anonymised gameplay data for the purpose of game performance monitoring. They do not receive your personal identity or payment data.
• Legal Authorities: bujilive may be required to disclose personal data to law enforcement or regulatory authorities if required by law or in response to a valid legal request. We will notify you of such requests where legally permitted to do so.
• Fraud Prevention: We may share data with fraud prevention services to protect bujilive and its players from fraudulent activity, money laundering, and other financial crimes.

5 Data Storage & Security

bujilive stores all player data on secure servers protected by industry-standard security measures. All data transmitted between your device and bujilive.vip is encrypted using 256-bit SSL technology. Data stored on our servers is encrypted at rest and access is restricted to authorised personnel only.

Our security infrastructure includes the following protections:

• 256-bit SSL encryption for all data in transit between your browser and bujilive.vip.
• Encrypted storage for all personal and financial data held on bujilive servers.
• Strict access controls — only authorised bujilive staff with a legitimate business need can access player data.
• 24/7 automated security monitoring to detect and respond to suspicious activity in real time.
• Regular security audits and penetration testing to identify and address vulnerabilities.
• Two-factor authentication options for player accounts to prevent unauthorised access.

While bujilive takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that affects your personal information, bujilive will notify you as quickly as possible and take immediate steps to contain and remediate the breach.

6 Cookies Policy

bujilive uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. We use the following types of cookies on bujilive.vip:

• Essential Cookies: These are required for bujilive to function. They keep you logged in during your session and ensure that your account settings are applied correctly. You cannot opt out of essential cookies without affecting platform functionality.
• Preference Cookies: These remember your language settings, display preferences, and other personalisation choices so you do not have to reset them every time you visit bujilive.vip.
• Analytics Cookies: These help us understand how players use bujilive — which pages are most visited, how long sessions last, and where players encounter issues. This data is used in aggregate and anonymised form to improve the platform.
• Security Cookies: These help us detect and prevent fraudulent activity, including bot registrations and suspicious login attempts.

7 Your Rights

As a bujilive player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within 48 hours.

• Right to Access: You can request a copy of all personal data bujilive holds about you at any time.
• Right to Correction: If any of your personal data held by bujilive is inaccurate or out of date, you can request that we correct it.
• Right to Deletion: You can request that bujilive delete your personal data. We will comply where we are not legally required to retain the data — for example, transaction records may need to be retained for a minimum period for regulatory compliance.
• Right to Restrict Processing: You can ask bujilive to stop using your data for certain purposes while a dispute or review is in progress.
• Right to Data Portability: You can request that bujilive provide your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to Withdraw Consent: Where bujilive processes your data based on your consent — such as for promotional communications — you can withdraw that consent at any time.

8 Minors & Age Verification

bujilive is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, all players are required to confirm that they are at least 18 years old. bujilive may request documentary proof of age at any time, particularly before processing withdrawals above a certain threshold.

If bujilive discovers that a player is under 18, we will immediately close the account, void any winnings or bonuses, and delete all personal data associated with the account in accordance with this Privacy Policy. Any deposits made by a minor will be reviewed on a case-by-case basis.

9 Data Retention

bujilive retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal and regulatory obligations. The specific retention periods for different categories of data are as follows:

• Account Data: Retained for the duration of your account and for up to 5 years after account closure for regulatory compliance purposes.
• Transaction Records: Retained for a minimum of 5 years after the transaction date in accordance with financial record-keeping requirements.
• Support Communications: Retained for up to 2 years after the last interaction to assist with dispute resolution.
• Technical and Usage Data: Retained in anonymised, aggregated form for platform analytics. Individual-level technical data is deleted within 12 months.
• Marketing Preferences: Retained until you withdraw consent or request deletion.

When personal data is no longer required and there is no legal obligation to retain it, bujilive will securely delete or anonymise it so that it can no longer be linked to you as an individual.

10 Policy Changes

bujilive may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

We encourage you to review this Privacy Policy periodically. Continued use of bujilive after any changes are posted constitutes your acceptance of the updated policy. If you have concerns about any changes, please contact our support team before continuing to use the platform.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bujilive handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

For related policies, see our Terms and Conditions and Responsible Gaming pages. For general questions about the platform, visit our FAQ or About Us pages.